Latisha is the most ignorant person to deal with when It come to this store.. I'd rather deal with everyone else but her.. Waste of time.. Her customer service is ridiculously ignorant.. No type of customer service skills.. Go to a better location
They SERIOUSLY need to consider new management, everyone that works there are idiots! They will be a week to 2 weeks late with your delivery and then sell you equipment that is defective and wouldnt even come out to fix it. They have horrible attitudes, especially Antonio, Shawn, and Latisha. They need new staff badly.
I wish I could give no stars... I called and asked about a tablet and the guy said they did not have it in his store and that he will go get it we talked about payments and all. Well I called before going and asked was my lapop there so I don't waste a trip... she told me that when I fill out the paper work and get approved I could leave with my laptop. In my language that means it is there. So I drove up there sat for 2 hours... and got approve paid for my laptop and waited.... then they tell me in is not there. Ok the guy then says I will go and drive and get it and I will take it to your house. Ok we leave around 2 well here it is 10:18 at night same daym day and nothing... they guy did not bring me my laptop and on top of all that they don't have a voice mail set up so I can't leave a voice message. Also they are closed on sudays sooooo... they are a joke when they say somthing it won't happen and you buy somthing and you don't even get it. Guess who will get a month free or paid for. I am not playing games. Do not go there, rude service and nothing but lies.
I've been a customer since early 2016 I was pregnant & in deperate need of a new washer & dryer set. I haven't never had any problems with anybody or my appliances and caught my set at a deal too, now the monthly price does vary monthly. The staff seams laid back but defiantly can have attitudes. They address me by name by remembering me, I like that though all in all thier good location and a good store with good deals ! :)
They delivered roach infested furniture to my mother house. It still amazes me how the young men assemble the table knowing it had roaches in it. What in thee hell. Called corporate n they sent a exterminator out to my mother house because she threw the dang table in her garage. Talked to the exterminator and he said this happens all the time with rent a center. I wouldn't recommend this place to my worst enemy who still has roaches in 2017. This place needs to be shut thee hell down. Management sorry and they workers are sorry.
Rent A Center is a US Electronics Store based in Hope Mills, North Carolina. Rent A Center is located at 3020 N Main St #274, Hope Mills, NC 28348, USA.
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